Refund & Cancellation Policy
Refund & Cancellation Policy – Catalytic Nutrition
Because we sell consumable health products, returns are limited for safety and hygiene reasons.
Cancellations
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Orders can be cancelled before dispatch
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Once shipped, cancellation is not possible
Returns & Refunds
We accept returns only if:
- The product is damaged during transit
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Incorrect product was delivered
To be eligible:
- Contact us within 48 hours of delivery
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Share unboxing images/videos clearly showing the issue
Approved refunds will be processed within 7–10 business days to the original payment method.
Non-Returnable Items
- Opened or used products
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Products purchased during clearance sales
- Issues arising from incorrect usage
