At Catalytic Nutrition (“Catalytic”, “we”, “our”, “us”), your privacy isn’t a checkbox—it’s a responsibility.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.catalyticnutra.com

Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, billing/shipping address
• Order Information: Products purchased, payment method (we do not store card details)
• Technical Data: IP address, browser type, device info, pages visited
• Communication Data: Emails, messages, feedback, or queries you send us

How We Use Your Information

We may collect the following information:

• Process and fulfill orders address
• Communicate order updates and support queries
• Improve our products, website, and customer experience
• Send educational content or offers (only if you opt-in)

We do not sell or rent your personal data. Ever.

Cookies

Our website uses cookies to enhance functionality and analyze usage. You can disable cookies via your browser settings, but some features may not work optimally.

Data Security

We implement industry-standard security measures to protect your data. While no system is 100% foolproof, we take reasonable steps to safeguard your information.

Third-Party Services

We may share limited data with trusted partners such as:

• Payment gateways
• Logistics partners
  
• Website analytics tools

These partners are bound by confidentiality and data protection obligations.

Your Rights

You may:

• Request access to your personal data
  
• Request correction or deletion
  
• Withdraw consent for marketing communication

Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

Contact Information 

Double Three Lifesciences Pvt. Ltd.

mycatalyst@catalyticnutra.com

Terms & Conditions

Terms & Conditions – Catalytic Nutrition

By accessing or using this website, you agree to the following terms. If you don’t agree, please don’t use the site.

Product Information

We strive for accuracy, but:

• Product descriptions, images, and content are for informational purposes only
• Minor variations in packaging or appearance may occur
• Nutritional supplements are not medicines

Pricing & Payments

• All prices are listed in INR
• Prices may change without prior notice
  
• Payments are processed via secure third-party gateways
  

Intellectual Property

All content—including text, graphics, logos, and product formulations—is the intellectual property of Catalytic Nutrition. Unauthorized use is strictly prohibited.

Limitation of Liability

Catalytic Nutrition shall not be liable for:

• Improper use of products
• Individual health reactions
  
• Delays caused by logistics partners or force majeure events

Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Delhi courts

Shipping Policy

Shipping Policy – Catalytic Nutrition

We ship across India with reliable logistics partners to ensure your order reaches you safely.

Processing Time

• Orders are processed within 1–3 business days
• Orders placed on weekends or holidays are processed the next working day
  

Delivery Timeline

• Metro cities: 3–5 business days
  
• Other locations: 5–7 business days
  

Delays due to weather, strikes, or courier issues may occur (we’re fast, not magical).

Shipping Charges

• Shipping fees (if applicable) are displayed at checkout
  
• Promotional free shipping may apply during special offers
  

Order Tracking

Once shipped, you’ll receive tracking details via email/SMS.

Refund & Cancellation Policy

Refund & Cancellation Policy – Catalytic Nutrition

Because we sell consumable health products, returns are limited for safety and hygiene reasons.

Cancellations

• Orders can be cancelled before dispatch
  
• Once shipped, cancellation is not possible
  

Returns & Refunds

We accept returns only if:

• The product is damaged during transit
• Incorrect product was delivered
  

To be eligible:

• Contact us within 48 hours of delivery
• Share unboxing images/videos clearly showing the issue
  

Approved refunds will be processed within 7–10 business days to the original payment method.

Non-Returnable Items

• Opened or used products
• Products purchased during clearance sales
  
• Issues arising from incorrect usage

Health Disclaimer

Health Disclaimer – Catalytic Nutrition

Our products are dietary supplements, not medicines.

• They are not intended to diagnose, treat, cure, or prevent any disease
• Results may vary based on individual physiology, diet, and lifestyle
  
• Always consult your healthcare professional before use if:

• You are pregnant or nursing
• You have a medical condition
• You are on medication

Use responsibly. Science works best when paired with common sense.